FAQs

You may obtain your tracking number from your shipping confirmation email or click here

Complimentary samples will be included and delivered with your online purchase.​

Once your order is successfully submitted, we regret to inform that we are not able to accommodate to any changes to the order. If you have any enquiries on your order, please contact us at [email protected] or via our live chat and we will do our best to assist you.

Singapore-issued or foreign VISA or MASTERCARD credit cards will be accepted.

We are sorry that you are having difficulty placing your order. Please be aware that if your billing address does not match the credit card company's records exactly, your order will not be placed.

You may wish to contact us at [email protected] or WhatsApp our e-Beauty Advisor and we will do our best to assist you.

If you cannot find the answer to your question here, you may wish to contact us at [email protected] or WhatsApp our e-Beauty Advisor and we will do our best to assist you.
Alternatively, contact us via this Contact us form:

Our beauty advisors will be happy to assist you.