You may obtain your tracking number from your shipping confirmation email or click here
CAN YOU SEND SAMPLES OF YOUR PRODUCTS?
Complimentary samples will be included and delivered with your online purchase.
Should you wish to receive samples with no product purchase, please click here. Do note that delivery charges will apply subjected to minimum delivery thresholds.
CAN I CHANGE OR CANCEL MY ORDER?
Once your order is successfully submitted, we regret to inform that we are not able to accommodate to any changes to the order. If you have any enquiries on your order, please contact us at customerservice@Lancome.com.sg or via our live chat and we will do our best to assist you.
CAN I USE A FOREIGN CREDIT CARD?
Singapore-issued or foreign VISA or MASTERCARD credit cards will be accepted.
PROBLEM PLACING AN ORDER ONLINE?
We are sorry that you are having difficulty placing your order. Please be aware that if your billing address does not match the credit card company's records exactly, your order will not be placed.
If you cannot find the answer to your question here, you may wish to contact us at firstname.lastname@example.org or WhatsApp our e-Beauty Advisor and we will do our best to assist you.
Alternatively, contact us via this Contact us form: